Workshop Announcement
Five Benefits of “VOIZ’s Technology-Enabled” Gig Platforms
Advantages of the Gig Economy
What is Call Centre Burnout? and Reasons Why VOIZ’s Agents Never Face It!
Having trouble finding telecalling and sales agents? Let VOIZ help you.
Indian gig economy and the women workforce
Here’s how you can solve the struggles of finding qualified talent for your customer support team
5 undeniable benefits of being a remote customer support agent at VOIZ
4 crystal clear signs that indicate your business needs to outsource talent
Why partnering with VOIZ is the next best decision you’re going to make!
VOIZ secures $2M seed funding from Omidyar Network India
Here’s how you can solve the struggles of finding qualified talent for your customer support team
4 easy moves to open your telesales call like an absolute pro
Your support agents can sell too. Know when?
5 time-tested ways for customer support agents to deal with difficult customers
5 most effective empathetic phrases to know and use for building a strong customer-agent rapport
How Lily and her sister navigated their joys of working from home as customer support agents
Rounding up 5 worst pieces of advice that job seekers should be staying away from in 2022
Happy agents share their satisfying experiences of finding jobs with VOIZ
Customer experience is super important
A basic understanding of customer expectations and why you need to read this now
6 signs you are ready to join VOIZ as a “freelancer”
Part II: 3 bonus tips for acing it as an email support representative
8 important and incredible tips at acing it as an email support representative
Here’s why you need to consider outsourcing your lead qualification services with VOIZ
How is a customer support agent different from a telesales agent and what are you more inclined to be
Here’s how becoming agents at VOIZ helped Raghu and Madhi stand on their feet and support their family
A basic understanding of customer expectations and why you need to read this now
‘Hit the mark’ this summer with our top productivity tips to kickstart your motivation
An introduction to VOIZ’s ‘Vanilla Jobs’
An insight into the lives of our full-time parents aka super-agents balancing their personal and professional realms
6 tried and tested techniques that can help Customer Support executives combat stress
Proactive customer support and Reactive customer support: What’s the big difference?
The Dos of answering customer support calls for remote CX agents
Part I: Top 6 burning questions job seekers have about applying to jobs at VOIZ
5 incredible skills you’ve honed as a mother, making you the ideal customer support agent
Call centre vs Help desk: Is there a difference?
New and improved list of communication skills to impress your customers and your supervisors with
Top 5 reasons to start working with VOIZ right now
Part II: Top 5 burning questions job seekers have about applying to jobs at VOIZ
Top 4 benefits of how telesales can help in the growth of the Healthcare industry
Vol II: Let our agents tell you why they think you should be the one to sign up with VOIZ next
Listen to what our agents have to say about why you should be the one to sign up with VOIZ next
Top four types of customer service to know about to find what interests you (and become a better support agent)
7 ways how VOIZ empowers its telesales and customer support agents
Top 6 acknowledgement statements for customer support agents
Do your customers prefer talking to chatbots or actual human agents
How our travel vlogger Sid found a job with VOIZ
How can customer support and telesales agents deal with ‘rude’ customers
Top 4 reasons why it is never too late to start looking for jobs
Top statistics to know in 2022 that will shape the future of the Customer Support Industry
After-Call Work: 5 tips to scale it down
7 best time management hacks to know before you get started on your customer support or telesales role
After-Call Work: Why is it important and its benefits?
This is how Murali moved from being a taxi driver to a customer support agent
Conversational AI vs Chatbots: The difference and why they must never be mixed up
Live Chat 101: The significance and impact Live Chat has on CX
Top 4 challenges remote customer support reps face and how VOIZ can help
How to Improve Customer Experience in Call Centers?
5 Things That Drive Efficiency in Customer Experience
Live chat support 101: 6 common mistakes to acknowledge and avoid
4 common risks associated with outsourcing your customer support and tips to help mitigate them
4 female agents speak about how working with VOIZ has empowered them to become ‘better’
Work smarter not harder: 4 tips on improving your productivity while working remotely
Live Chat support 101: Here’s why customers seem to love it
5 key elements to a strong customer support strategy
Live Chat 101: The significance and impact Live Chat has on CX
Guide to finding the right customer support job that will suit you best at VOIZ
Guide to shortening your Average Handling Time without compromising on quality
2022: Identify, hire and fill your customer support with the best talent from VOIZ
5 undeniable skills every Live Chat customer support agent must possess
How do you know if your business needs a customer service BPO?
Key guide to understanding ‘business process outsourcing’ in a nutshell
Part II : 5 benefits of working with VOIZ going by what our agents have to say
Part I: 6 benefits of working with VOIZ as per what our agents have to say
Top 6 perks attached with being a telesales agent at VOIZ
How VOIZ is the solution to providing customer support services for companies
4 best ways you can stand out to hiring managers while you are job hunting
How Joe went from working on a train to now working with VOIZ
Understanding customer expectations and how you can fulfil them as a customer support agent
3 myths surrounding customer support and telesales jobs that we are busting today
Actionable ideas and measurement methods to provide first-class customer engagement
4 ways agents can handle unexpected high call volume while keeping callers happy and satisfied
Everything you must know to provide first-class customer engagement
Part II: Here are 7 more reasons why you need to sign up with VOIZ, this New Year!
How VOIZ helps customer support and telesales agents to thrive and survive this festive holiday season
How does VOIZ help companies find the best customer support talent?
Part I: Here are 6 reasons why you need to sign up with VOIZ, this New Year!
‘Hit the mark’ this summer with our top productivity tips to kickstart your motivation
‘Summer lethargy’ is a real thing. There’s a reason why schools close for their longest break during the…
Five Benefits of “VOIZ’s Technology-Enabled” Gig Platforms
VOIZ’s Tech-Enabled Gig work is here for good – representing an exciting work arrangement that can bolster demand…
10 actionable telesales tips that can help you win customers over
Selling a product or service has always been challenging. But selling the same over the phone is more…
10 vital skills required to make a successful career in the CX industry
Customer service is all about looking after the needs and concerns of the customers, but when we speak…