After-Call Work: 5 tips to scale it down
Today’s world of business is saturated with competition. That is why in the CX marketplace, …
AI-CX
Live Chat 101: The significance and impact Live Chat has on CX
Live chat is a must-have communication tool for any business that wants to be an …
Live Chat 101: The significance and impact Live Chat has on CX Read More »
Better chatbots for better collaboration for an evolving workforce
Workforce engagement is one of the top priorities in an evolving digital workplace. Countless papers …
Better chatbots for better collaboration for an evolving workforce Read More »
The pursuit of Innovation in CX
In 2021 contact centres are pushed to advance to the next level of modern technology …
