CX Talent

VOIZ secures $2M seed funding from Omidyar Network India

Gig work marketplace – VOIZ has raised seed funding of $2 million led by Omidyar Network India and other investors. Omidyar Network India makes equity investments in early-stage startups in the areas of Digital Society, Education, Emerging Tech, Financial Inclusion, Cities & Innovation, and Property Inclusivity. Omidyar Network India has previously backed startups such as …

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An insight into the lives of our full-time parents aka super-agents balancing their personal and professional realms

Tips to balance personal and professional realms from our full-time parents AKA super agents!  Working at home can seem like a dream to parents who struggle on a regular basis to balance their professional and personal responsibilities. It may feel like a whole new world but you don’t necessarily have to reinvent activities and schedules …

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Proactive customer support and Reactive customer support: What’s the big difference?

To be reactive and figure things out as you go or to be proactive and plan in advance, seems to be a question most often thought about but hardly ever addressed. Of course, some might think that it is better to be prepared and ahead of the game while others might contradict that by believing …

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Vol II: Let our agents tell you why they think you should be the one to sign up with VOIZ next

What’s the ‘perfect job’ essentially made of? Typically the ones with attractive salary packages and benefits must be accompanied by job satisfaction and work fulfilment fit the bill. But what if we told you, you can find all this and more at VOIZ, would you take our word for it?  Well if you don’t, then …

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Listen to what our agents have to say about why you should be the one to sign up with VOIZ next

By staying in constant contact with our agents and employees, we know that work sometimes can be a source of chronic stress. In fact, research conducted by FlexJobs goes to prove that this can cost you more than a few sleepless nights. Its early signs are associated with stress like difficulty in focussing, irritability, low …

Listen to what our agents have to say about why you should be the one to sign up with VOIZ next Read More »

Top statistics to know in 2022 that will shape the future of the Customer Support Industry

The world is changing rapidly and so is customer support. Customer support is becoming a vital driver of customer loyalty, how a company is perceived, and how the customer chooses to do business with the brand or business. If you think your brand or business is providing your customers with exceptional customer support now, then …

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