An insight into the lives of our full-time parents aka super-agents balancing their personal and professional realms
Tips to balance personal and professional realms from our full-time parents AKA super agents! Working …
CX Talent
Proactive customer support and Reactive customer support: What’s the big difference?
To be reactive and figure things out as you go or to be proactive and …
Proactive customer support and Reactive customer support: What’s the big difference? Read More »
Vol II: Let our agents tell you why they think you should be the one to sign up with VOIZ next
What’s the ‘perfect job’ essentially made of? Typically the ones with attractive salary packages and …
Listen to what our agents have to say about why you should be the one to sign up with VOIZ next
By staying in constant contact with our agents and employees, we know that work sometimes …
Indian gig economy and the women workforce
THE WOMEN IN INDIA’S GIG ECONOMY The pandemic has changed the way we look at …
Top 4 reasons why it is never too late to start looking for jobs
If you have never worked before and are experiencing a want to work but feeling …
Top 4 reasons why it is never too late to start looking for jobs Read More »
Top statistics to know in 2022 that will shape the future of the Customer Support Industry
The world is changing rapidly and so is customer support. Customer support is becoming a …
This is how Murali moved from being a taxi driver to a customer support agent
At VOIZ, we have plenty of agents who have come from various backgrounds and all …
This is how Murali moved from being a taxi driver to a customer support agent Read More »
Conversational AI vs Chatbots: The difference and why they must never be mixed up
Conversational AI and Chatbots are recurringly used interchangeably to expound the same thing, which to …
Conversational AI vs Chatbots: The difference and why they must never be mixed up Read More »
Live Chat 101: The significance and impact Live Chat has on CX
Live chat is a must-have communication tool for any business that wants to be an …
Live Chat 101: The significance and impact Live Chat has on CX Read More »
