Remote Job

Advantages of the Gig Economy

The Advantages of the Gig Economy
– Work without Boundaries
– Flexibility
– Freedom to Select Projects
– Potential to Earn More

4 crystal clear signs that indicate your business needs to outsource talent

We are going to kickstart this article by saying that the worst mistake that most organizations and SMBs make is wearing too many hats and doing too many things internally. Every time there is a need for growth in your business, the workload that comes with it is more or less overwhelming. In today’s tech-driven …

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A basic understanding of customer expectations and why you need to read this now

Customers often expect more than the scope of what you can do. Customers tend to do this because they are not aware of the policies, rules, limitations and possibilities of your business. With advancements in digital communication and with social media being the ultimate court of public opinion, businesses and their customer support faux pas …

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Part II: Top 5 burning questions job seekers have about applying to jobs at VOIZ

Being a freelancer can be both pressurizing and gratifying at the same time. Whatever your process is, you are most likely to experience a lot of things that you would rather know about in advance before jumping into the job directly. While finding a job is traditionally considered tough, VOIZ has made it easy for …

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Top 4 challenges remote customer support reps face and how VOIZ can help

Support agents who are used to working remotely face their share of challenges as do support reps who have just started in their career remotely. Remote work is the need of the hour but providing positive experiences for every customer can be onerous.  On an average day, your dog is barking in the corner, your …

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Guide to finding the right customer support job that will suit you best at VOIZ

VOIZ is a place where call centre agents or telephone operators have the choice of being a part of the inbound and/or outbound processes by fielding incoming calls and other inbound processes and making outgoing calls to customers and sales leads respectively. As an independent agent, this customer support job does not require you to …

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Key guide to understanding ‘business process outsourcing’ in a nutshell

In today’s age of connections and highly digitized processes, the difference between a successful business and one that is not in the presence of innovative processes accompanied by suitable and deft management to complement it. From small concerns to large establishments, many businesses are choosing to outsource processes as innovative and advanced services have become …

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5 ways to make your Customer Service and Telesales profile stand out

Customer service is the driving force behind customer retention in any business. This aspect of the organization is integral and can have a tremendous impact on the company’s bottom line and how people view the overall business. Customer service is, therefore, an important job. They are often the first point of contact and most times …

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