4 reasons you are struggling to fill your telesales team
It is no surprise that hiring is tough and hiring for your telesales team can …
4 reasons you are struggling to fill your telesales team Read More »
CX Processes
4 simple ways to become a customer support superstar
Providing great customer support may be hard to deliver, but it is not impossible. Support …
4 simple ways to become a customer support superstar Read More »
10 actionable telesales tips that can help you win customers over
Selling a product or service has always been challenging. But selling the same over the …
10 actionable telesales tips that can help you win customers over Read More »
How do Customer Support professionals deliver better customer experiences over Chatbots?
It’s great that companies are building innovations and technologies around the needs of the customers. …
How do Customer Support professionals deliver better customer experiences over Chatbots? Read More »
Better chatbots for better collaboration for an evolving workforce
Workforce engagement is one of the top priorities in an evolving digital workplace. Countless papers …
Better chatbots for better collaboration for an evolving workforce Read More »
Tried and tested ways to improve FCR in your company
One of the most important statistics a company can measure with regard to agent performance …
Tried and tested ways to improve FCR in your company Read More »
Top 5 essential customer service metrics to keep track of
Being an agent is almost like being a performer in a circus or a show, …
Top 5 essential customer service metrics to keep track of Read More »
Three steps to outsource your customer support effectively and effortlessly on VOIZ
Navigate through VOIZ’s easy agent hiring process that will not only allow maximum exposure of …
Three steps to outsource your customer support effectively and effortlessly on VOIZ Read More »
On-premises vs Remote in CX: 4 differences you need to know
When a company is growing concerning CX, the number of customers tends to grow as …
On-premises vs Remote in CX: 4 differences you need to know Read More »
Best ways to generate revenue from your customer support Process
Many companies offer products at a similar value, the nature of various industries have thereby …
Best ways to generate revenue from your customer support Process Read More »
