Advantages of the Gig Economy
The Advantages of the Gig Economy
– Work without Boundaries
– Flexibility
– Freedom to Select Projects
– Potential to Earn More
Remote Agent
Indian gig economy and the women workforce
THE WOMEN IN INDIA’S GIG ECONOMY The pandemic has changed the way we look at things. After being forced to work from home for almost 2 years, people have begun to understand the importance of staying close to their homes. Seeing the value in cost and the quality of life, a significant number of people …
5 undeniable benefits of being a remote customer support agent at VOIZ
At this point, remote work is built into the cultures of various companies. Like most areas of business, the CX disciple has had its share of creating new ways of fostering teamwork and collaboration in remote work environments. Companies that are partnered with VOIZ are those that prioritize CX and are now making sure that …
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Proactive customer support and Reactive customer support: What’s the big difference?
To be reactive and figure things out as you go or to be proactive and plan in advance, seems to be a question most often thought about but hardly ever addressed. Of course, some might think that it is better to be prepared and ahead of the game while others might contradict that by believing …
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Part I: Top 6 burning questions job seekers have about applying to jobs at VOIZ
Nobody can deny the weight of the responsibility of working as a customer support representative. As the face of the company and the first point of customer contact, agents have the daunting task of satisfying customers while still holding up the image and reputation of the company they are representing. The U.S Bureau of Labor …
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5 incredible skills you’ve honed as a mother, making you the ideal customer support agent
Are you considering rejoining the workforce after a long parental break? Then continue reading as we tell you why you are an asset to the service industry. Sure, the thought of getting back to work after a break from focusing on your children and family can be daunting and tough but you can’t deny that …
7 ways how VOIZ empowers its telesales and customer support agents
In today’s technologically driven world, customer expectations are evolving and almost always at their peak. At VOIZ, we believe that all our service teams are endowed with knowledge-hungry and talented individuals looking not just to develop their personal growth but also to benefit the entire organization/s by keeping their clients happy and satisfied. Customer support …
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Top 6 acknowledgement statements for customer support agents
Words have an immense amount of power. They have the potential to create and the capability to destroy. Words have the power to sway a situation and or even an individual which is why as a support agent, you need to choose your words carefully and consciously. Billy Batson, a young hero from the old …
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Top 4 reasons why it is never too late to start looking for jobs
If you have never worked before and are experiencing a want to work but feeling stuck; then let us tell you that it is never too late to begin your professional career. via GIPHY Even with hardly any experience, starting your career at this midlife or later stage may offer even more opportunities than you …
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How Joe went from working on a train to now working with VOIZ
At VOIZ, we take pride in sharing the stories of our agents. Where they are from, where they used to be and where they are now. It adds value to their individuality and their personal and professional journeys. From our archives, we’re pulling together the story of Joe P. D’Souza who worked as a TTC …
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