What is SAAS SAAS, Software-as-a-service is a delivery model that runs on the cloud and delivers the solution via the internet to the customer with a pay-as-you-go billing. The overheads are mostly accounted into the subscription by the provider without the customer bearing the initial infra costs—making it easy, quick and scalable. SAAS on the …
A decade ago, telework or remote work was not an option given to the employees by businesses except for special cases. It’s also because of the lack of technology at that time. The freelancer community or the gig workforce kick-started this culture and propelled the gig economy. To businesses, they engage with these contingent workers/gig …
Advantages of moving Customer Support to a remote setup Read More »
After COVID-19, businesses are realizing that working from remote locations — once questioned —turned out to be far more effective than imagined. Globally, over a quarter, employees were working from remote locations and not in any of their offices. Even though most of the companies and employees were not trained or prepared for this shift, …
