10 vital skills required to make a successful career in the CX industry
Customer service is all about looking after the needs and concerns of the customers, but … 10 vital…
3 effective ways in which agents help build lasting customer loyalty
Research reveals that the industry average for the length of a client-company relationship is approximately … 3 effective…
3 ways support agents can be trained to sell
Your support agents can sell too. Know when? Customer service, if properly invested in can … 3 ways…
4 ways to generate revenue from your customer support Process
Many companies offer products at a similar value, the nature of various industries have thereby … 4 ways…