Having trouble finding telecalling and sales agents? Let VOIZ help you.

The reopening of markets over the last few months has had a positive impact on businesses as Indian INC has now reportedly upped its

Read More

Here’s how you can solve the struggles of finding qualified talent for your customer support team

Great customer experience comes with intangibly perceived components that are an amalgamation of effort, emotion, and action. The resultant

Read More

5 undeniable benefits of being a remote customer support agent at VOIZ

At this point, remote work is built into the cultures of various companies. Like most areas of business, the CX disciple has had its share

Read More

4 crystal clear signs that indicate your business needs to outsource talent

We are going to kickstart this article by saying that the worst mistake that most organizations and SMBs make is wearing too many hats and

Read More

Why partnering with VOIZ is the next best decision you’re going to make!

Having the right talent or personnel is fundamental to achieving maximum productivity and efficiency for companies of any size; be it a

Read More

VOIZ secures $2M seed funding from Omidyar Network India

Gig work marketplace – VOIZ has raised seed funding of $2 million led by Omidyar Network India and other investors. Omidyar Network

Read More

Here’s how you can solve the struggles of finding qualified talent for your customer support team

Great customer experience comes with intangibly perceived components that are an amalgamation of effort, emotion, and action. The resultant

Read More

4 easy moves to open your telesales call like an absolute pro

Would it surprise you to know that the easiest part of a telesales call is the opening? At this point of initial contact, you cannot

Read More

Your support agents can sell too. Know when?

Customer service, if properly invested in, can help activate a plethora of new customer acquisitions. For this to happen CX agents must be

Read More

5 time-tested ways for customer support agents to deal with difficult customers

Dealing with a difficult customer through a phone call, email, text messages, or social media; can be a challenge to bring about a positive

Read More

5 most effective empathetic phrases to know and use for building a strong customer-agent rapport

Emotional intelligence is incredibly compelling when it comes to handling conversations with clients as it has the power to either make or

Read More

How Lily and her sister navigated their joys of working from home as customer support agents

Most of the agents we have working with us used to work in different career zones before joining us as support or telesales agents. And

Read More