An insight into the lives of our full-time parents aka super-agents balancing their personal and professional realms

Tips to balance personal and professional realms from our full-time parents AKA super agents!  Working … An insight into the

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6 tried and tested techniques that can help Customer Support executives combat stress

A customer support agent or CX talent’s job is fast-paced and requires rapid multitasking regardless … 6 tried and tested

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Proactive customer support and Reactive customer support: What’s the big difference?

To be reactive and figure things out as you go or to be proactive and … Proactive customer support and Reactive customer support:

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The Dos of answering customer support calls for remote CX agents

As it is popularly known, learning how to properly take calls in a call centre … The Dos of answering customer support calls for

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Part I: Top 6 burning questions job seekers have about applying to jobs at VOIZ

Nobody can deny the weight of the responsibility of working as a customer support representative. … Part I: Top 6 burning questions

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5 incredible skills you’ve honed as a mother, making you the ideal customer support agent

Are you considering rejoining the workforce after a long parental break? Then continue reading as … 5 incredible skills

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Call centre vs Help desk: Is there a difference?

The terms “call centre” and “help desk” get thrown around a lot when companies want … Call centre vs Help desk: Is there a

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New and improved list of communication skills to impress your customers and your supervisors with

Customer support is sometimes challenging and sometimes it can be one of the most rewarding … New and improved list of

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Top 5 reasons to start working with VOIZ right now

Now you must be wondering why working with VOIZ is any different from working with … Top 5 reasons to start working with VOIZ right

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Part II: Top 5 burning questions job seekers have about applying to jobs at VOIZ

Being a freelancer can be both pressurizing and gratifying at the same time. Whatever your … Part II: Top 5 burning questions job

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Top 4 benefits of how telesales can help in the growth of the Healthcare industry

Healthcare is undeniably one of the fastest and largest growing industries there are there at … Top 4 benefits of how telesales can

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Vol II: Let our agents tell you why they think you should be the one to sign up with VOIZ next

What’s the ‘perfect job’ essentially made of? Typically the ones with attractive salary packages and … Vol II: Let our agents

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