Happy employees are the keys to a smooth and successful organization. Not only is a … Happy agents share their satisfying

The phrase ‘customer is king’ could not be more accurate in this scenario. It is … Customer experience is super important Read

Customers often expect more than the scope of what you can do. Customers tend to … A basic understanding of customer expectations

We are starting off this article by saying that there is no better time to … 6 signs you are ready to join VOIZ as a

Source: OberloAs an agent in the email support process, you may feel the pressure to … Part II: 3 bonus tips for acing it as an

Part I: 5 important and incredible tips for acing it as an email support representative … 8 important and incredible tips at acing

It is not a good practice to just have hundreds of leads. At VOIZ we … Here’s why you need to consider outsourcing your lead

It cannot be denied that there are different types of positions in the world of … How is a customer support agent different from a

Most kids have the privilege of focusing on education before getting a job and supporting … Here’s how becoming agents at VOIZ

Customers often expect more than the scope of what you can do. Customers tend to … A basic understanding of customer expectations

‘Summer lethargy’ is a real thing. There’s a reason why schools close for their longest … ‘Hit the mark’ this summer with

What’s the first thing that comes to your mind when you hear the term “Vanilla … An introduction to VOIZ’s ‘Vanilla Jobs’