5 undeniable benefits of being a remote customer support agent at VOIZ
At this point, remote work is built into the cultures of various companies. Like most …
5 undeniable benefits of being a remote customer support agent at VOIZ Read More »
Agent Engagement
4 easy moves to open your telesales call like an absolute pro
Would it surprise you to know that the easiest part of a telesales call is …
4 easy moves to open your telesales call like an absolute pro Read More »
5 most effective empathetic phrases to know and use for building a strong customer-agent rapport
Emotional intelligence is incredibly compelling when it comes to handling conversations with clients as it …
Rounding up 5 worst pieces of advice that job seekers should be staying away from in 2022
So you’re unemployed or currently looking to change your career and are frantically hunting for …
Happy agents share their satisfying experiences of finding jobs with VOIZ
Happy employees are the keys to a smooth and successful organization. Not only is a …
Happy agents share their satisfying experiences of finding jobs with VOIZ Read More »
6 signs you are ready to join VOIZ as a “freelancer”
We are starting off this article by saying that there is no better time to …
6 signs you are ready to join VOIZ as a “freelancer” Read More »
An insight into the lives of our full-time parents aka super-agents balancing their personal and professional realms
Tips to balance personal and professional realms from our full-time parents AKA super agents! Working …
6 tried and tested techniques that can help Customer Support executives combat stress
A customer support agent or CX talent’s job is fast-paced and requires rapid multitasking regardless …
6 tried and tested techniques that can help Customer Support executives combat stress Read More »
New and improved list of communication skills to impress your customers and your supervisors with
Customer support is sometimes challenging and sometimes it can be one of the most rewarding …
Top four types of customer service to know about to find what interests you (and become a better support agent)
If you are new to the customer service industry, then you must know that a …
