An insight into the lives of our full-time parents aka super-agents balancing their personal and professional realms
Tips to balance personal and professional realms from our full-time parents AKA super agents! Working …
Agent Engagement
6 tried and tested techniques that can help Customer Support executives combat stress
A customer support agent or CX talent’s job is fast-paced and requires rapid multitasking regardless …
6 tried and tested techniques that can help Customer Support executives combat stress Read More »
New and improved list of communication skills to impress your customers and your supervisors with
Customer support is sometimes challenging and sometimes it can be one of the most rewarding …
Top four types of customer service to know about to find what interests you (and become a better support agent)
If you are new to the customer service industry, then you must know that a …
7 ways how VOIZ empowers its telesales and customer support agents
In today’s technologically driven world, customer expectations are evolving and almost always at their peak. …
7 ways how VOIZ empowers its telesales and customer support agents Read More »
Top 6 acknowledgement statements for customer support agents
Words have an immense amount of power. They have the potential to create and the …
Top 6 acknowledgement statements for customer support agents Read More »
Do your customers prefer talking to chatbots or actual human agents
Chatbots have become very popular for their ability to save time and resources by automating …
Do your customers prefer talking to chatbots or actual human agents Read More »
Top 4 reasons why it is never too late to start looking for jobs
If you have never worked before and are experiencing a want to work but feeling …
Top 4 reasons why it is never too late to start looking for jobs Read More »
Live chat support 101: 6 common mistakes to acknowledge and avoid
Live chat is popular for its quick responses and resolutions to customers’ queries and inquiries. …
Live chat support 101: 6 common mistakes to acknowledge and avoid Read More »
4 female agents speak about how working with VOIZ has empowered them to become ‘better’
While we don’t need a particular day to celebrate women or our female working counterparts, …
4 female agents speak about how working with VOIZ has empowered them to become ‘better’ Read More »
