Call Centre Burnout occurs among the Tele-Calling agents who are under extreme pressure. They are under a lot of pressure to achieve organisational goals. Operations’ constant pressure to outperform the metrics, puts them under tremendous pressure.
Most of the agents we have working with us used to work in different career zones before joining us as support or telesales agents. And they have either stayed on with us like that or even gone on to pursue their passions or even started their own entrepreneurial endeavours by also growing with us! and …
Happy employees are the keys to a smooth and successful organization. Not only is a satisfied employee a retained employee but also an ambassador for the brand, both internally and externally. According to Micheal Page’s ‘Job confidence Index Q1 2017”, the top three reasons why people in India seek jobs are to acquire new skills …
Happy agents share their satisfying experiences of finding jobs with VOIZ Read More »
Most kids have the privilege of focusing on education before getting a job and supporting themselves and their families. In today’s day and age, the ever-increasing cost of education, skyrocketing student loans, growing lifestyle costs accompanied by the rising cost of housing in urban areas etc can make it increasingly difficult for families to survive …
Tips to balance personal and professional realms from our full-time parents AKA super agents! Working at home can seem like a dream to parents who struggle on a regular basis to balance their professional and personal responsibilities. It may feel like a whole new world but you don’t necessarily have to reinvent activities and schedules …
Are you considering rejoining the workforce after a long parental break? Then continue reading as we tell you why you are an asset to the service industry. Sure, the thought of getting back to work after a break from focusing on your children and family can be daunting and tough but you can’t deny that …
What’s the ‘perfect job’ essentially made of? Typically the ones with attractive salary packages and benefits must be accompanied by job satisfaction and work fulfilment fit the bill. But what if we told you, you can find all this and more at VOIZ, would you take our word for it? Well if you don’t, then …
By staying in constant contact with our agents and employees, we know that work sometimes can be a source of chronic stress. In fact, research conducted by FlexJobs goes to prove that this can cost you more than a few sleepless nights. Its early signs are associated with stress like difficulty in focussing, irritability, low …
Life as a travel blogger may sound like a dream to many, but only a few know the difficulty behind keeping up that lifestyle. The life of one may be super glamorous, filled with endless sunny days, gorgeous hotels, idyllic destinations etc but that is definitely not the entire story. Before Sidhant began working as …
How our travel vlogger Sid found a job with VOIZ Read More »
At VOIZ, we have plenty of agents who have come from various backgrounds and all walks of life. We have professionals who started off with zero experience to professionals who started off being perfectly qualified for the job. Our customer support agent Murali has a very interesting story about how he came into becoming a …
This is how Murali moved from being a taxi driver to a customer support agent Read More »
