Now you must be wondering why working with VOIZ is any different from working with any other company where you can work from home. Most of you reading this blog may be new to VOIZ and wondering just why you should sign up with us. Well, we are here to tell you exactly what the …
Top 5 reasons to start working with VOIZ right now Read More »
Being a freelancer can be both pressurizing and gratifying at the same time. Whatever your process is, you are most likely to experience a lot of things that you would rather know about in advance before jumping into the job directly. While finding a job is traditionally considered tough, VOIZ has made it easy for …
Part II: Top 5 burning questions job seekers have about applying to jobs at VOIZ Read More »
Healthcare is undeniably one of the fastest and largest growing industries there are there at the moment. It is no secret that it is a complex and competitive industry. With plenty of rules and regulations in check when it comes to patient confidentiality and how to market and sell your product to the right people, …
Top 4 benefits of how telesales can help in the growth of the Healthcare industry Read More »
What’s the ‘perfect job’ essentially made of? Typically the ones with attractive salary packages and benefits must be accompanied by job satisfaction and work fulfilment fit the bill. But what if we told you, you can find all this and more at VOIZ, would you take our word for it? Well if you don’t, then …
By staying in constant contact with our agents and employees, we know that work sometimes can be a source of chronic stress. In fact, research conducted by FlexJobs goes to prove that this can cost you more than a few sleepless nights. Its early signs are associated with stress like difficulty in focussing, irritability, low …
If you are new to the customer service industry, then you must know that a customer support representative is key in enhancing the experience for the customer and representing the company in good light. While your interest lies in servicing your customers, it is important to know the different ways to offer these services so …
Words have an immense amount of power. They have the potential to create and the capability to destroy. Words have the power to sway a situation and or even an individual which is why as a support agent, you need to choose your words carefully and consciously. Billy Batson, a young hero from the old …
Top 6 acknowledgement statements for customer support agents Read More »
Chatbots have become very popular for their ability to save time and resources by automating customer services. At VOIZ, we believe that chatbots can be used to address common and simple customer queries and inquiries, allowing their human counterparts to focus on solving more complex matters. As discussed earlier, chatbots and agents tend to complement …
Do your customers prefer talking to chatbots or actual human agents Read More »
Life as a travel blogger may sound like a dream to many, but only a few know the difficulty behind keeping up that lifestyle. The life of one may be super glamorous, filled with endless sunny days, gorgeous hotels, idyllic destinations etc but that is definitely not the entire story. Before Sidhant began working as …
How our travel vlogger Sid found a job with VOIZ Read More »
The question, “How to deal with rude customers” can often be frustrating as well as difficult to answer. No one likes being on the receiving end of a tirade, especially when the reason for their rudeness has nothing to do with you or your service. It is also quite challenging to handle customers who are …
How can customer support and telesales agents deal with ‘rude’ customers Read More »
