4 reasons you are struggling to fill your telesales team
It is no surprise that hiring is tough and hiring for your telesales team can …
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Product knowledge is imperative for finding success in telesales. Here’s why
As an agent, it might surprise you to know that there are many agents in …
Product knowledge is imperative for finding success in telesales. Here’s why Read More »
5 telesales myths that need to be debunked right now
Telesales in a nutshell is the process of selling services or products to customers over …
5 telesales myths that need to be debunked right now Read More »
How Meera and her mom found financial independence and happiness with VOIZ
With over 1000 active professions on our platform, we have a generous amount of stories …
How Meera and her mom found financial independence and happiness with VOIZ Read More »
Top 4 ways to know how CX metrics truly impact the results of your business
In the famous words of Stan Phelps, ‘Customer experience isn’t an expense. Managing customer experience …
Top 4 ways to know how CX metrics truly impact the results of your business Read More »
In a nutshell: How to measure and track your CSAT score?
After any point of contact, numerous questions can be asked to customers to understand their …
In a nutshell: How to measure and track your CSAT score? Read More »
CSAT in the customer journey and how can it be improved?
According to Luis Hernandez, VP of Customer Success at Geckoboard, “Conducting customer satisfaction research, such …
CSAT in the customer journey and how can it be improved? Read More »
4 simple ways to become a customer support superstar
Providing great customer support may be hard to deliver, but it is not impossible. Support …
4 simple ways to become a customer support superstar Read More »
Tried and tested techniques that can help Customer Support executives combat stress
A customer support agent or customer support talent’s job is fast-paced and requires rapid multitasking …
Tried and tested techniques that can help Customer Support executives combat stress Read More »
Poor CSAT situations for which you will be held accountable as a customer support agent
A major factor why companies and agents alike rely on CSAT scores is its simplicity. …
Poor CSAT situations for which you will be held accountable as a customer support agent Read More »
