Part I: 5 important and incredible tips for acing it as an email support representative …
8 important and incredible tips at acing it as an email support representative Read More »
It is not a good practice to just have hundreds of leads. At VOIZ we …
Here’s why you need to consider outsourcing your lead qualification services with VOIZ Read More »
It cannot be denied that there are different types of positions in the world of …
Most kids have the privilege of focusing on education before getting a job and supporting …
Customers often expect more than the scope of what you can do. Customers tend to …
A basic understanding of customer expectations and why you need to read this now Read More »
‘Summer lethargy’ is a real thing. There’s a reason why schools close for their longest …
‘Hit the mark’ this summer with our top productivity tips to kickstart your motivation Read More »
What’s the first thing that comes to your mind when you hear the term “Vanilla …
Tips to balance personal and professional realms from our full-time parents AKA super agents! Working …
A customer support agent or CX talent’s job is fast-paced and requires rapid multitasking regardless …
6 tried and tested techniques that can help Customer Support executives combat stress Read More »
To be reactive and figure things out as you go or to be proactive and …
Proactive customer support and Reactive customer support: What’s the big difference? Read More »
