At this point, remote work is built into the cultures of various companies. Like most areas of business, the CX disciple has had its share of creating new ways of fostering teamwork and collaboration in remote work environments. Companies that are partnered with VOIZ are those that prioritize CX and are now making sure that …
5 undeniable benefits of being a remote customer support agent at VOIZ Read More »
Would it surprise you to know that the easiest part of a telesales call is the opening? At this point of initial contact, you cannot possibly go wrong as there are no expectations that you need to live up to. The initial stage of your telesales call is a ‘no risk zone’ as the reputation …
4 easy moves to open your telesales call like an absolute pro Read More »
Most of the agents we have working with us used to work in different career zones before joining us as support or telesales agents. And they have either stayed on with us like that or even gone on to pursue their passions or even started their own entrepreneurial endeavours by also growing with us! and …
So you’re unemployed or currently looking to change your career and are frantically hunting for a ‘good’ job. Well, finding a job is easier said than done. Even if you have a great CV, a well-penned cover letter and/or aced an interview, chances are you may not get the job. Job seeking may not always …
Customers often expect more than the scope of what you can do. Customers tend to do this because they are not aware of the policies, rules, limitations and possibilities of your business. With advancements in digital communication and with social media being the ultimate court of public opinion, businesses and their customer support faux pas …
A basic understanding of customer expectations and why you need to read this now Read More »
Healthcare is undeniably one of the fastest and largest growing industries there are there at the moment. It is no secret that it is a complex and competitive industry. With plenty of rules and regulations in check when it comes to patient confidentiality and how to market and sell your product to the right people, …
Top 4 benefits of how telesales can help in the growth of the Healthcare industry Read More »
In today’s technologically driven world, customer expectations are evolving and almost always at their peak. At VOIZ, we believe that all our service teams are endowed with knowledge-hungry and talented individuals looking not just to develop their personal growth but also to benefit the entire organization/s by keeping their clients happy and satisfied. Customer support …
7 ways how VOIZ empowers its telesales and customer support agents Read More »
Words have an immense amount of power. They have the potential to create and the capability to destroy. Words have the power to sway a situation and or even an individual which is why as a support agent, you need to choose your words carefully and consciously. Billy Batson, a young hero from the old …
Top 6 acknowledgement statements for customer support agents Read More »
Life as a travel blogger may sound like a dream to many, but only a few know the difficulty behind keeping up that lifestyle. The life of one may be super glamorous, filled with endless sunny days, gorgeous hotels, idyllic destinations etc but that is definitely not the entire story. Before Sidhant began working as …
How our travel vlogger Sid found a job with VOIZ Read More »
If you have never worked before and are experiencing a want to work but feeling stuck; then let us tell you that it is never too late to begin your professional career. via GIPHY Even with hardly any experience, starting your career at this midlife or later stage may offer even more opportunities than you …
Top 4 reasons why it is never too late to start looking for jobs Read More »
