Being a freelancer can be both pressurizing and gratifying at the same time. Whatever your process is, you are most likely to experience a lot of things that you would rather know about in advance before jumping into the job directly. While finding a job is traditionally considered tough, VOIZ has made it easy for …
Part II: Top 5 burning questions job seekers have about applying to jobs at VOIZ Read More »
If you are new to the customer service industry, then you must know that a customer support representative is key in enhancing the experience for the customer and representing the company in good light. While your interest lies in servicing your customers, it is important to know the different ways to offer these services so …
In today’s technologically driven world, customer expectations are evolving and almost always at their peak. At VOIZ, we believe that all our service teams are endowed with knowledge-hungry and talented individuals looking not just to develop their personal growth but also to benefit the entire organization/s by keeping their clients happy and satisfied. Customer support …
7 ways how VOIZ empowers its telesales and customer support agents Read More »
We all have 24 hours a day. And while that seems like a lot of time, not all of us are able to make the most out of every minute of the day. Time management while spoken about a lot is not always practised. Imagine, with the right kind of time management, you can control …
In today’s age of connections and highly digitized processes, the difference between a successful business and one that is not in the presence of innovative processes accompanied by suitable and deft management to complement it. From small concerns to large establishments, many businesses are choosing to outsource processes as innovative and advanced services have become …
Key guide to understanding ‘business process outsourcing’ in a nutshell Read More »
Telesales as a career is indeed underappreciated because of the reputation it has garnered in the past. It is time that this perception surrounding telesales is erased as telesales is genuinely an essential job. VOIZ has partnered with many companies who are looking to expand their telesales teams; which means they are looking to recruit …
Top 6 perks attached with being a telesales agent at VOIZ Read More »
At VOIZ, we believe that work is best done when the ones doing it are in the best position to perform it. Here, you don’t have to splurge on office clothes to feel like a part of the team nor do you need to make hours worth of travelling just to get to your place …
Part II: Here are 7 more reasons why you need to sign up with VOIZ, this New Year! Read More »
It is famously known that closing the sale is easier than initiating the first call but in actuality closing the sale is more nerve-wracking, stress-inducing and challenging. Closing the call or deal is most often the downfall of many telesales agents. It may start off great but if the final hurdle falls short, then there …
7 closing tips and tricks for telesales agents and advisors to increase sales success Read More »
Right now is considered to be the most wonderful time of the year. That said, it can also be a major productivity killer. If someone says climbing Mount Everest is the hardest thing to do, then that person certainly hasn’t been able to focus on a customer while also dealing with the festivities at home. …
How to stay motivated as customer support or telesales agent this Holiday season Read More »
Telesales is undoubtedly one of the best ways to generate or renew interest from leads, existing customers, and secure sales. A telesales agent equipped with the right kind of skills is a powerful tool to engage with prospects and gain valuable intel and information. To become a telesales agent you need to make sure you …
An Overview: Skills and knowledge required to be a Telesales agent Read More »
