General

A simple three-step guide for agents to get on board with VOIZ

Aspiring agents, the good news is that getting on board with VOIZ is extremely easy and requires hardly any time. All you have to do is hit the link (https://app.voizworks.com/signup) and get registered and start applying for jobs!  Step 1: Identify yourself as a ‘Professional’ and sign up with Facebook or your email ID to …

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Transform your physical disabilities into opportunities in the Gig world

A Gig economy is defined by a part-time contract with independent workers for short-term or long-term engagements based on job requirements. For people with physical disabilities, it’s common for them to have experienced unemployment and rejections. You may have the qualifications but your physical disabilities may have been the deal-breaker there which shouldn’t be the …

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The Do’s & Don’ts of Working Remotely

Let’s face it. No matter how prepared we are; these are unprecedented times and adaptation is key! The newness of the whole Work-from-home situation has opened up more debates.While Work-from-home is here for the long haul; here’s throwing some light on the dos and dont’s of working remotely to improve your productivity, maintain your focus, …

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10 vital skills required to make a successful career in the CX industry

Customer service is all about looking after the needs and concerns of the customers, but when we speak about Customer Experience we talk about a broader, holistic approach towards customer management. We just don’t speak about resolving queries or providing post-sale service. We talk about setting and implementing an integrated system right from the start, …

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