Tanvi

Tanvi researches and writes. Her passion fuels her to do both to the best that she can. She lives off sushi, existential questions, old books, and classic movies!

2022: Identify, hire and fill your customer support with the best talent from VOIZ

June 29, 2022

Great customer experience comes with intangibly perceived components that are an amalgamation of effort, emotion, and action. The resultant of all interactions does not just impact your customer experience but your overall brand loyalty. Each member of your customer service team must go the extra mile when required to achieve a positive result at every …

2022: Identify, hire and fill your customer support with the best talent from VOIZ Read More »

5 undeniable skills every Live Chat customer support agent must possess

February 25, 2022

Technology has changed the daily habits of consumers to a point where companies are pressured to modernize their support systems to match or exceed customer expectations. With more and more customers choosing to chat with a live support agent proves that live chat is slowly making its way as a consumer favourite in terms of …

5 undeniable skills every Live Chat customer support agent must possess Read More »

How do you know if your business needs a customer service BPO?

February 25, 2022

A phenomenal team for labour-intensive customer support or service is crucial in setting the seal on long term development and progress for your business or company. That said,  What exactly does a customer service BPO entail?By definition, customer service BPO is the process by which an organization or a business also referred to as the …

How do you know if your business needs a customer service BPO? Read More »

Key guide to understanding ‘business process outsourcing’ in a nutshell

February 25, 2022

In today’s age of connections and highly digitized processes, the difference between a successful business and one that is not in the presence of innovative processes accompanied by suitable and deft management to complement it. From small concerns to large establishments, many businesses are choosing to outsource processes as innovative and advanced services have become …

Key guide to understanding ‘business process outsourcing’ in a nutshell Read More »

Part II : 5 benefits of working with VOIZ going by what our agents have to say

February 25, 2022

VOIZ takes great pride in being a reliable source of employment for thousands of agents working on the platform today. We have partnered with a wide range of well-reputed brands and companies that gives our agents the opportunity to work for the best while feeling their best! Here is Part II of what our agents …

Part II : 5 benefits of working with VOIZ going by what our agents have to say Read More »

Top 6 perks attached with being a telesales agent at VOIZ

February 23, 2022

Telesales as a career is indeed underappreciated because of the reputation it has garnered in the past. It is time that this perception surrounding telesales is erased as telesales is genuinely an essential job. VOIZ has partnered with many companies who are looking to expand their telesales teams; which means they are looking to recruit …

Top 6 perks attached with being a telesales agent at VOIZ Read More »

How VOIZ is the solution to providing customer support services for companies

February 23, 2022

Customer support is a vital part of business operations that can make an impact on the overall image and reputation of the organization. The core of customer support jobs, on the other hand, is what enables the customers to interact with agents, making sure customers are greeted, treated, and valued well which directly makes customers …

How VOIZ is the solution to providing customer support services for companies Read More »

4 best ways you can stand out to hiring managers while you are job hunting

February 23, 2022

Making a memorable impression on recruiters or employers can have a huge impact as it can help you land the job you want. At VOIZ, there are a lot of great roles and opportunities being advertised right now, with many employers actively looking for the best candidates. Here are a few ways you can approach …

4 best ways you can stand out to hiring managers while you are job hunting Read More »