Tanvi

Tanvi researches and writes. Her passion fuels her to do both to the best that she can. She lives off sushi, existential questions, old books, and classic movies!

Three steps to outsource your customer support effectively and effortlessly on VOIZ

Navigate through VOIZ’s easy agent hiring process that will not only allow maximum exposure of your project requirements but also guarantees the right agents to support it! Step 1: Identify yourself as a company and select ‘Hire CX agents” and get started with signing up with VOIZ Get started with setting up your employer/company profile …

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Application to landing gig jobs at VOIZ: Process in a nutshell

straightforward and requires very little out of the candidates. All you primarily need for the job is stable internet connection and a working smartphone or a laptop. Let’s get into it:After creating a stellar profile which includes making a dynamic summary amongst adding other general details, you’re good to start looking for jobs! To know …

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How to Hire Customer Support or Telesales Team effortlessly

In today’s digital age, it is important to acknowledge that customer experience holds the key to customer retention. To keep your customers happy and satisfied, they must be continually provided with an optimal level of customer interaction upon which loyal customer relationships are built.  The current trendUnemployment is on the rise, and even more so …

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Best ways to generate revenue from your customer support Process

Many companies offer products at a similar value, the nature of various industries have thereby become competitive in nature. It is believed that acquiring new customers is difficult and generating repeat purchases from existing customers is also not an easy feat to accomplish. Customer service goes a long way when it comes to expanding and …

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A simple three-step guide for agents to get on board with VOIZ

Aspiring agents, the good news is that getting on board with VOIZ is extremely easy and requires hardly any time. All you have to do is hit the link (https://app.voizworks.com/signup) and get registered and start applying for jobs!  Step 1: Identify yourself as a ‘Professional’ and sign up with Facebook or your email ID to …

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Everything one needs to know before becoming a remote contact centre agent at VOIZ

Contact centre agents are primarily classified into two major processes: customer support or telesales across all channels from voice, email to social and chat. There are various sub-processes — from lead nurturing to debt collection depending on an organization’s business objective. Support systems are the suitable tech tools or the CX stack that are used …

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