THE WOMEN IN INDIA’S GIG ECONOMY The pandemic has changed the way we look at things. After being forced to work from home for almost 2 years, people have begun to understand the importance of staying close to their homes. Seeing the value in cost and the quality of life, a significant number of people …
The phrase ‘customer is king’ could not be more accurate in this scenario. It is true, that all the power resides in the hands of the customers. These customers are the ones that select your brand over your competitors and bring success to your business. Therefore customer experience is essential in retaining customers and attracting …
Part I: 5 important and incredible tips for acing it as an email support representative Email support saves customers from the exasperation associated with sourcing the right customer support phone number, making support calls, enduring long wait times etc just so that they can get in touch with a support representative. When a question or …
8 important and incredible tips at acing it as an email support representative Read More »
It cannot be denied that there are different types of positions in the world of CX. There are many options for a remote agent to choose from such as telesales agent, cross-selling and up-selling agent or specialist, customer support agent, remote help desk service agent etc. Out of the lot customer support and telesales are …
‘Summer lethargy’ is a real thing. There’s a reason why schools close for their longest break during the hot summer months. We only wish we could say the same for those working. Staying focused and productive must be challenging especially when the heat is bearing down on you. You may not want to admit it, …
‘Hit the mark’ this summer with our top productivity tips to kickstart your motivation Read More »
What’s the first thing that comes to your mind when you hear the term “Vanilla Jobs”? Most will undoubtedly think of Vanilla, the ice cream flavour AKA the mother of all ice cream variants. If we are going with that simple metaphor, then Vanilla Jobs is the foundation of various jobs which relies solely on …
Tips to balance personal and professional realms from our full-time parents AKA super agents! Working at home can seem like a dream to parents who struggle on a regular basis to balance their professional and personal responsibilities. It may feel like a whole new world but you don’t necessarily have to reinvent activities and schedules …
A customer support agent or CX talent’s job is fast-paced and requires rapid multitasking regardless of the process he/she is a part of. Customer service can get pretty stressful, especially when juggling multiple queries, dealing with people when they are at their worst, etc. One of the tougher working conditions involves sitting at a desk …
6 tried and tested techniques that can help Customer Support executives combat stress Read More »
Are you considering rejoining the workforce after a long parental break? Then continue reading as we tell you why you are an asset to the service industry. Sure, the thought of getting back to work after a break from focusing on your children and family can be daunting and tough but you can’t deny that …
Now you must be wondering why working with VOIZ is any different from working with any other company where you can work from home. Most of you reading this blog may be new to VOIZ and wondering just why you should sign up with us. Well, we are here to tell you exactly what the …
Top 5 reasons to start working with VOIZ right now Read More »
