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Technology-Enabled GIG Platforms

Five Benefits of “VOIZ’s Technology-Enabled” Gig Platforms

January 25, 2023
VOIZ’s Tech-Enabled Gig work is here for good – representing an exciting work arrangement that…
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Your support agents can sell too. Know when?

July 18, 2022

Customer service, if properly invested in, can help activate a plethora of new…

Work smarter not harder: 4 tips on improving your productivity while working remotely

March 7, 2022

The workload and your list of responsibilities will only get bigger and heavier….

Why working with VOIZ is the next best decision you’re going to make this new year!

December 29, 2021

Has someone ever told you that the perfect job does not exist? Sure,…

Why partnering with VOIZ is the next best decision you’re going to make!

August 5, 2022

Having the right talent or personnel is fundamental to achieving maximum productivity and…

Why gig work can bring you back in business after your career break

April 2, 2021

How long has it been since you have been away from the workforce?…

What is Call Centre Burnout? and Reasons Why VOIZ’s Agents Never Face It!

January 10, 2023
Call Centre Burnout occurs among the Tele-Calling agents who are under extreme pressure….
consumer experience

What does it take to deliver an ideal customer experience?

February 13, 2021

Customers don’t expect you to be perfect. They do expect you to fix…

We spoke to our customer support agent Nimisha and here’s what she had to say about the holidays

January 17, 2022

The holiday season is here! At VOIZ, the excitement is palpable. Our agents…

Vol II: Let our agents tell you why they think you should be the one to sign up with VOIZ next

April 22, 2022

What’s the ‘perfect job’ essentially made of? Typically the ones with attractive salary…

VOIZ secures $2M seed funding from Omidyar Network India

August 2, 2022

Gig work marketplace – VOIZ has raised seed funding of $2 million led…

Understanding customer expectations and how you can fulfil them as a customer support agent

January 28, 2022

One of the most challenging aspects of being a customer support agent is…

Tried and tested ways to improve FCR in your company

June 21, 2021

One of the most important statistics a company can measure with regard to…

Tried and tested techniques that can help Customer Support executives combat stress

November 13, 2021

A customer support agent or customer support talent’s job is fast-paced and requires…

Transform your physical disabilities into opportunities in the Gig world

April 3, 2021

A Gig economy is defined by a part-time contract with independent workers for…

Top statistics to know in 2022 that will shape the future of the Customer Support Industry

March 30, 2022

The world is changing rapidly and so is customer support. Customer support is…

Top four types of customer service to know about to find what interests you (and become a better support agent)

April 20, 2022

If you are new to the customer service industry, then you must know…

Top 6 perks attached with being a telesales agent at VOIZ

February 24, 2022

Telesales as a career is indeed underappreciated because of the reputation it has…

Top 6 acknowledgement statements for customer support agents

April 19, 2022

Words have an immense amount of power. They have the potential to create…

Top 5 reasons to start working with VOIZ right now

April 26, 2022

Now you must be wondering why working with VOIZ is any different from…

Top 5 essential customer service metrics to keep track of

May 18, 2021

Being an agent is almost like being a performer in a circus or…

Top 4 ways to know how CX metrics truly impact the results of your business

November 28, 2021

In the famous words of Stan Phelps, ‘Customer experience isn’t an expense. Managing…

Top 4 reasons why it is never too late to start looking for jobs

March 30, 2022

If you have never worked before and are experiencing a want to work…

Top 4 challenges remote customer support reps face and how VOIZ can help

March 23, 2022

Support agents who are used to working remotely face their share of challenges…

Top 4 benefits of how telesales can help in the growth of the Healthcare industry

April 23, 2022

Healthcare is undeniably one of the fastest and largest growing industries there are…

Three steps to outsource your customer support effectively and effortlessly on VOIZ

May 17, 2021

Navigate through VOIZ’s easy agent hiring process that will not only allow maximum…

This is how our special needs agent found his footing in VOIZ

June 29, 2021

Job hunting is single-handedly considered one of the most frustrating and daunting activities…

This is how Murali moved from being a taxi driver to a customer support agent

March 28, 2022

At VOIZ, we have plenty of agents who have come from various backgrounds…

The pursuit of Innovation in CX

February 24, 2021

In 2021 contact centres are pushed to advance to the next level of…

The Dos of answering customer support calls for remote CX agents

April 30, 2022

As it is popularly known, learning how to properly take calls in a…

The Do’s & Don’ts of Working Remotely

March 15, 2021

Let’s face it. No matter how prepared we are; these are unprecedented times…

‘Hit the mark’ this summer with our top productivity tips to kickstart your motivation

May 19, 2022 No Comments

‘Summer lethargy’ is a real thing. There’s a reason why schools close for their longest break during the…

Technology-Enabled GIG Platforms

Five Benefits of “VOIZ’s Technology-Enabled” Gig Platforms

January 25, 2023 No Comments
VOIZ’s Tech-Enabled Gig work is here for good – representing an exciting work arrangement that can bolster demand…

10 actionable telesales tips that can help you win customers over

October 21, 2021 No Comments

Selling a product or service has always been challenging. But selling the same over the phone is more…

10 vital skills required to make a successful career in the CX industry

March 9, 2021 No Comments

Customer service is all about looking after the needs and concerns of the customers, but when we speak…

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