straightforward and requires very little out of the candidates. All you primarily need for the job is stable internet connection and a

When a company is growing concerning CX, the number of customers tends to grow as well. To keep up with the growing demands of the

In today’s digital age, it is important to acknowledge that customer experience holds the key to customer retention. To keep your

Many companies offer products at a similar value, the nature of various industries have thereby become competitive in nature. It is

Your support agents can sell too. Know when? Customer service, if properly invested in can help activate a plethora of new customer

Aspiring agents, the good news is that getting on board with VOIZ is extremely easy and requires hardly any time. All you have to do is hit

Dealing with a difficult customer through a phone call, email, text messages, or social media; can be a challenge to bring about a positive

Contact centre agents are primarily classified into two major processes: customer support or telesales across all channels from voice,

Research reveals that the industry average for the length of a client-company relationship is approximately 3 years. A good client equation

A Gig economy is defined by a part-time contract with independent workers for short-term or long-term engagements based on job

How long has it been since you have been away from the workforce? 5 years? 12 years? Well, as they say, age is just a number and so is the

There are many reasons people choose to be stay-at-home parents but ultimately the decision lies in watching your child grow and stay close