Has someone ever told you that the perfect job does not exist? Sure, we have all heard that from different working professionals at some

In today’s combative and fast paced world of endless B2B products, services and offerings, it must be noted that the terms, ‘Customer

Agent engagement or Workforce Engagement Management is a prime constituent that makes up an efficient contact centre or a company’s

Are you the sort of person who is worried about how you are going to be managing things when work and personal life all comes into the mix

Telesales, although constant through time, have been evolving quite a bit since the COVID-19 situation. So as telesales agents and

Telesales is undoubtedly one of the best ways to generate or renew interest from leads, existing customers, and secure sales. A telesales

Christmas is right around the corner and the holiday spirit is in full swing everywhere. Heading up towards the winters, all of our people

Hi there. I’m Alyona and working as a Customer support specialist for the past year at VOIZ and I honestly couldn’t be happier. ‘Tis

It is no surprise that hiring is tough and hiring for your telesales team can be even more difficult. When qualification, culture fit,

As an agent, it might surprise you to know that there are many agents in the field of sales and customer support that don’t know much

Telesales in a nutshell is the process of selling services or products to customers over the telephone. As a telesales representative, you

With over 1000 active professions on our platform, we have a generous amount of stories under our belt. One such agent story is that of