60 is the new 30. Second-start your career

The age of retirement is 60, but with the vast experience and knowledge this age group comes with, you are pretty much corporate assets in

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Here’s how Students can earn some extra cash with VOIZ

Here’s a legit way you can earn online while being a studentStudying at university or college isn’t cheap especially if you’re

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The Do’s & Don’ts of Working Remotely

Let’s face it. No matter how prepared we are; these are unprecedented times and adaptation is key! The newness of the whole

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9 Reasons to get to work remotely ASAP!

With the whole world buzzing about Pandemic Prevention, another topic that has gained just as much attention is, “Remote Work”. It has

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10 vital skills required to make a successful career in the CX industry

Customer service is all about looking after the needs and concerns of the customers, but when we speak about Customer Experience we talk

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The pursuit of Innovation in CX

In 2021 contact centres are pushed to advance to the next level of modern technology architecture for two reasons: to catch up with the

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How to improve your Customer experience remotely and save up to 50%

During the pandemic, to ensure customer support continuity the technology landscape shifted to remote working models. Companies are

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consumer experience

What does it take to deliver an ideal customer experience?

Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. —Donald Porter While the Pandemic has

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customer experience jobs

A day in the life of a remote CX professional from VOIZ

We are entering into the work-from-anywhere times. To attract CX talent, companies were providing good infrastructure with modern amenities

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Multi SAAS Vs a full suite SAAS for CX setup

What is SAAS  SAAS, Software-as-a-service is a delivery model that runs on the cloud and delivers the solution via the internet to the

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Money, Quality & Scalability — how do they stack up in a Traditional Vs Remote CX?

When it comes to CX planning, the three major concerns for any CX leader would be: What would it cost me? Will this system meet the quality

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CX — Explained

CX, customer experience is the overall experience or a feeling the customer gets out of all the interactions with your business or brand.

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